• Office Hour : 08:00am - 6:00pm

FAQ

FAQ

1. HOW DOES IT WORK?

We provide support on a number of latest and evolving technologies, where organizations can avail technical guidance on their current IT projects. We further assure support for single, group tasks, project contracts, and project management. Moreover, if these do not meet your business needs, then you can even hire a dedicated instructor remotely who can assist you throughout your projects.

2. WHAT IF HIRED DEVELOPERS DO NOT MEET SPECIFIC BUSINESS REQUIREMENTS?

This happens rarely, as before you hire a developer, we carry out a comprehensive demo session between the client and developer understanding. Once we finalize the developer for you and if you feel that the developer is not suitable for your specific business requirements, then you have an option to select another developer as per your needs.

3. DO WE HAVE FULL ACCESS TO IT PROJECTS AND CONTROL ON THE DEVELOPER?

Our developers will be working with you like your organization’s employees. You can have complete control over our developers and access to your team members via video calls, emails, and chat daily updates.

4. HOW DEMO IS CONDUCTED?

The demo is performed before finalizing the developer. It takes place in two steps:

  • In the case of a client or student, we finalize the developer with extensive knowledge and skills so that you can hire them according to your project needs.
  • In the case of your organization’s team, our developer will understand your team’s needs and work environment in order to agree with them accordingly.

5. WHAT TECHNOLOGIES DO YOU SUPPORT?

Win IT Support offers technical support on a substantial number of IT technologies and further implements evolving technologies to meet your business goals. However, if you don’t find your desired technology in a list of our services, then drop us a message with your business needs, we will be happy to guide you.

6. WHAT ARE YOUR PROJECT PAYMENT METHODS?

You can process payments through online transactions either through credit cards or net banking or with other payment mediums.